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featuring Kevin Graff and
Linda Montalbano
BECOME A SUCCESSFUL STORE MANAGER IN EIGHT WEEKS
$595
for the first 100 participants
$695
for each participant thereafter
April 29 – June 17, 2024
The world of a Store Manager has changed dramatically over the past few years. Finding and keeping staff is a challenge. Meeting customer demands is harder. Doing more with less is a reality for most. And achieving store results, typically with less store traffic, is still required.
You’ll finally get the training, ideas, tools and support you need to reduce turnover, drive results, execute the store flawlessly and build your career.
(3-4 hours per week)
with retail experts Kevin Graff and Linda Montalbano
every week on the most important
topics and skills
you can implement right away
access to both Kevin and Linda throughout the program
weekly, practical assignments to drive results instantly
YOU’LL WALK AWAY WITH:
Dozens of tools and ideas to implement immediately
A stronger skill set to lead your teams
More confidence than ever before
Thinking like a typical store manager
Spending time on the wrong things instead of what counts most …the talent in your store
Running your store the same way as always and getting the same results
WEEK 1: POWER WEEK (2 Live Sessions)
1st: Introductions and Goal Setting
You’ll meet your personal cohort of 10 participants from within the larger community, and set your personal goals for the program
2nd: The Blueprint for Success
Learn the fundamental 5-step blueprint you need to leverage to get results from every store, and every team member
WEEK 2: HIRING, AND KEEPING, THE BEST TALENT
You can’t build store success without the right teams. Discover how to find the right talent you need, and then keep it in place.
WEEK 3: BUILDING A MOTIVATED AND ENGAGED TEAM
Create proven strategies to improve the morale and engagement level of your teams, and in the process elevate total performance.
WEEK 4: DRIVING YOUR METRICS
We all have them. Key metrics like conversion rate, average sale and more.
Learn how to create and implement the right action plans that will drive your
results higher.
Optional LIVE session: The Business of Your Business
This optional session is available for anyone that needs to better understand
the ‘math’ that makes retail work. Margin, Inventory Turnover, Cash Flow and
more.
WEEK 5: ACHIEVING COMPLIANCE ON YOUR STANDARDS
There’s one way to run your stores: the right way! Learn how to have your standards followed every single day.
WEEK 6: THE SALES MANAGEMENT SYSTEM
At the basis of store success is a comprehensive sales management system. Discover the key tools you’ll implement in your store.
WEEK 7: DEALING WITH PERFORMANCE PROBLEMS
Learn how to deal professionally and effectively with behaviours and results
that aren’t up to par and get back to success.
WEEK 8: FINAL ASSIGNMENT
You’ll be tasked to complete your Final Assignment … a detailed Action Plan to
drive better results from your teams, on every level.
GRADUATION
We’ll come back together to celebrate your accomplishments, and provide you with your certificate.
More details on the Certificate of Excellence in Retail Store Management schedule will be shared closer to the start of the program. With questions, please email [email protected]
STORE MANAGERS
who want to achieve greater success
ASSISTANT MANAGERS
who are being groomed to be a store manager
DEALER OWNERS
who are responsible for supporting a group of employees
The program will be delivered on multiple fronts: Pre-recorded videos to introduce the participants to the topic for the week, a weekly Live event presented by Kevin Graff and Linda Montalbano, individual assignments and weekly peer review meetings.
Throughout the program you will have access to both Kevin and Linda for support and one on one discussions.
Expect 3 to 4 hours each week, with one hour being a scheduled Live session, and the remaining being solo work.
In a word … Lots! In addition to being in a group of approximately 100 other store managers, you’ll also be working closely with your assigned, more intimate group of 10 store managers who you will meet with each week.
You’ll leave with new ideas, new skills, new systems and a fresh new level of confidence. You’ll also be taking back a detailed Action Plan with your personal commitment to implement.
130 Thomas Street, Suite 300
Oakville, ON L6J 3B1
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